Refund Policy

14-day money-back guarantee

If you purchased a ToolBox Pro subscription and are unsatisfied for any reason, you can request a full refund within 14 days of your purchase date. No questions asked.

How to request a refund

All payments are processed by Dodo Payments, our payment processor. To request a refund:

1. Find your purchase receipt email from Dodo Payments (sent at the time of purchase).
2. Contact us at support@toolbox-kit.com with your payment details.
3. We will process the refund through Dodo Payments.

If you run into any issues, contact us directly at support@toolbox-kit.com. We handle all refund requests promptly.

After the 14-day window

After 14 days, refunds are handled on a case-by-case basis. If you have a genuine issue, reach out and we'll do our best to help. You can always cancel your subscription at any time to prevent future charges - your Pro access will continue until the end of the current billing period.

Cancellation vs refund

These are two different things:

• Cancellation stops future billing. You keep Pro access until the end of your current billing period (month or year).
• Refund returns your most recent payment. Pro access is revoked once the refund is processed.

To cancel, visit your account settings. For refunds, contact us at support@toolbox-kit.com.

Processing time

Refunds are typically processed within 5-10 business days, depending on your payment method and bank. Dodo Payments handles the refund processing - we do not have access to your payment details.